HRM 3430 Study Guide - Synectics

• School: York University
• Department: Human Resources Management
• Course: HRM 3430
• Professor: Etan Lasri

Document Summary

Step 3: evaluate and select an alternative: evaluate relative to an optimal standard, evaluate systematically, evaluate relative to goals, evaluate main effects and side effects, state the selected alternative explicitly. Step 4: implement and follow up on the solution: implement a proper time and in the right sequence, small wins strategy, provide opportunities for feedback, engender acceptance, establish ongoing monitoring system, evaluate based on problem solution. Alternatives are based on what was successful in the past. Incubation be sustainable: capitalize on teamwork, involvement, coordination and cohesion, empowering people, building trust. Imagination be new: experimentation, exploration, risk taking, transformational ideas, revolutionary thinking, unique visions. Improvement be better: incremental improvements, process control, systematic approaches, careful methods, clarifying problems. Investment be first: rapid goal achievement, faster responses than others, competitive approaches, attack problems directly. Metal obstacles that constrain the way problems are defined: constancy. Vertical thinking one language: commitment. Perceptual stereotyping ignoring commonalities: compression. Artificial constraints separating figure from ground: complacency.