ORGS 2010 Study Guide - Final Guide: Relationship Marketing, Railways Act 1921, Organizational Ecology

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Document Summary

Political- key organizational stakeholders, their interest and their power. Cultural- shared framework of what makes a good team. Sd& teams- start with team task (integrate linking, grouping, aligning to achieve goals) Grouping what activities need to be done, who is responsible, interdependence between. Aligning- monitor progress, motivation (including incentives) + misalignment, resources. Political & teams focuses on influence, power, interest and conflicts. Interests- interests of team members (do they align, how they affect the team) Conflict- experience and dealing with conflict (smoothing, forcing, negotiating) Decisions- how team makes decisions and handles disagreements. Cultural & teams- focuses on identities, value, norms. Values, norms and habits that help in team meetings. Subgroups- mental models (how effective the team works across subcultures and sub-units) An effective team is one that can manage all three lenses. Fault lines- subgroups emerge within teams (teams splits) When fault lines occur- they rarely interact amongst subgroups (withholding info etc. )