ORGS 2010 Study Guide - Sensemaking

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Culture can mean anything from common behavioral patterns to espoused new corporate values that senior management wants to include. Culture likes at the intersection of several social sciences and reflects some biases of each. Referred to roles, normal and values but presents neither climate nor culture as explicit concepts. Climate is only a surface manifestation of culture. Cultural island: training setting was in some fundamental way different from trainees back home setting. Growing emphasis on work groups and whole organizations; systems can be thought of as pattern of norms and attitudes. Sociotechnical system: describes integrated sets of organizational norms and attitudes. Essential to explain: variations in patterns of organizational behavior, levels of stability in group and organizational behaviour that had not been previously highlighted. Good to look at why some usa companies do not perform as well as japanese counterparts. Culture viewed as property of groups that can be measured by questionnaires. Assumes knowledge of relevant dimensions to b studied.

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