ORGS 1000 Final: ORGS-FINAL-REVIEW (1)

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Published on 14 Mar 2018
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CHAPTER 10: TEAMS, DIVERSITY, AND COMMUNICATION
What makes a team more than a group?
- A team consists of two of more people who work interdependently over some time period to
accomplish common goals related to some task-oriented purpose
- They depend on each other for critical information, materials and actions needed to accomplish
goals related to their purpose for being together
- Whereas a group is simply a collection of two or more people
- Teams are special because:
1. The interactions among members within teams involve a deeper dependence on one another
than the interactions within groups
2. The interactions within teams occur with a specific task-related purpose in mind
WHAT CHARACTERISTICS CAN BE USED TO DESCRIBE TEAMS?
- Team characteristics provide a means of categorizing and examining teams and what a team is
capable of achieving and may influence the strategies and processes the team uses to achieve
goal
- The most notable characteristics of teams include the teams purpose, length of the teams
existence, and the amount of time involvement the team requires of its members
- There are five types of teams:
Work Teams: are designed to be permanent. Their purpose is to produce goods or provide services.
They generally required full-time commitment from their members. They focus on the accomplishment
od core operational level production and service tasks. One way that work teams vary is the degree to
which members have autonomy in defining their roles. (Traditional work teams vs self-managed work
teams)
Management Teams: are designed to be permanent. They focus on participating in managerial-level
tasks that affect the entire organization. They are responsible for coordinating the activates of
organizational subunits (ie departments) to help achieve its long-term goals.
Parallel Teams: composed of members from various jobs who provide recommendations to managers
about important issues that run “parallel” to the organizations production process. Parallel teams
require only part-time commitment and can be permanent or temporary. (ex quality circles)
Project Teams: are formed to take on “one-time” tasks that are generally complex and require a lot of
input form members with different types of training. They only exist as long as it takes to complete the
project. Some members work full-time whereas others only part-time.
Action Teams: perform tasks that are normally limited in duration. Those tasks are typically complex
and take place in contexts that are highly visible to an audience or of highly challenging nature. ( ex
sport teams, band)
The types of teams are summarized in the table below:
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Variations within team types
- Knowing the type of team does not tell you the whole story
- Often there are important variations within those categories
- A virtual team are teams in which the members are geographically dispersed and
interdependent activity occurs via e-mail, web etc…
- Another way to understand a team besides their virtually is to consider what occurs in teams at
different stages of their development as they progress from a newly formed team to one that’s
well established
- They go through five stages:
1. Forming: members try to get a feel for what is expected of them, what types of behaviors are
out of bounds and who’s in charge.
2. Storming: members remain committed to ideas they bring with them to the team.
3. Norming: members realize that they need to work together to accomplish team goals and they
being to cooperate with one another.
4. Performing: members are comfortable working within their roles and the team makes progress
toward goals
5. Adjourning: members expense anxiety as they disengage and ultimately separate from the team
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TEAM INTERDEPENDENCE
- In addition to taxonomies of team types, we can describe teams by talking about the interdependence
that governs connections among team members
Task Interdependence: refers to the degree to which teams members interact with and rely on other
team members for the information, materials and resources needed to accomplish work for the team.
There are four types:
1. Pooled Interdependence: group members complete their work assignments independently and
then this work is simply “piled up”
2. Sequential interdependence: different tasks are done in a prescribed order and the group is
structured such that the members specialize in these tasks (ex assembly line)
3. Reciprocal interdependence: members are specialized to perform specific tasks. Instead of a
strict sequence of activity’s, members interact with a subset of other members to complete the
teams work
4. Comprehensive independence: requires the highest level of interaction and coordination among
members as they try to accomplish work. Each members has a great deal of discretion in terms
of what they do and with whom they interact.
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Document Summary

A team consists of two of more people who work interdependently over some time period to accomplish common goals related to some task-oriented purpose. They depend on each other for critical information, materials and actions needed to accomplish goals related to their purpose for being together. Whereas a group is simply a collection of two or more people. Teams are special because: the interactions among members within teams involve a deeper dependence on one another than the interactions within groups, the interactions within teams occur with a specific task-related purpose in mind. Team characteristics provide a means of categorizing and examining teams and what a team is capable of achieving and may influence the strategies and processes the team uses to achieve goal. The most notable characteristics of teams include the teams purpose, length of the teams existence, and the amount of time involvement the team requires of its members. Their purpose is to produce goods or provide services.

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