[COM CM 303] - Midterm Exam Guide - Ultimate 51 pages long Study Guide!

58 views51 pages

For unlimited access to Study Guides, a Grade+ subscription is required.

BU
COM CM 303
MIDTERM EXAM
STUDY GUIDE
Unlock document

This preview shows pages 1-3 of the document.
Unlock all 51 pages and 3 million more documents.

Already have an account? Log in
Unlock document

This preview shows pages 1-3 of the document.
Unlock all 51 pages and 3 million more documents.

Already have an account? Log in
Managing a Firm’s Culture Can Get Lost in Translation
Phred Dvorak
Case #1 Notes
Toronto, Canada
Company: Koei Co. = Canadian unit of Japanese videogame maker
3X a week employees stand in unison and say Good Morning to their boss
chorei short speeches given a few times a week by employees that is a
common practice in Japan
o some programmers feel like it is show and tell
believe it could improve communication if employees took it
more seriously
o subject is work-related
struggle of blending home cultures with local work forces
o issue of exporting corporate culture is increasingly common issue
understanding local market is key
o only 1/3 of 60 US retailers between 1989-2004 actually turned a
profit
some game and console makers struggle to figure out what Japanese gamers
want in a game
Koei has same issue coming into the US with what American buyers want in a
game
o Converted Toronto unit into a studio developing their own games
o Hired 24 Canadians
o Developed a first game with what Canadians would want not
Japanese
Koei wants Canadians to have full artistic rein BUT have the work
environment mimic Japanese culture
o Different practices
Sharing tasks
Answering phones during lunch breaks
President wanted to hire part-time people but
headquarters refused
Salaries are in Japanese style as well starting pay lower than
most
Supposedly gives rapid performance-based rases
o Physical layout
Cubicles without walls
Log into a digital time clock
o Idea of lifetime employment
o soji Japanese practice of EVERY level employee cleaning EVERYTHING
o Koei did this but only cleaning frequently used equipment
RESULTS mixed feelings from Canadian employees
o Time clock seems like too much
find more resources at oneclass.com
find more resources at oneclass.com
Unlock document

This preview shows pages 1-3 of the document.
Unlock all 51 pages and 3 million more documents.

Already have an account? Log in
o Female employees are asked to serve tea to high-level executives
o HIGH number of employee turnover since entering Canada
Headquarters either slow to respond or denies all requests that differ from
practices used in their Japanese offices
Trouble hiring senior creators to train younger workers
o RESULTS as younger creators gain enough experience other firms
buy them out or offer better working conditions
o
find more resources at oneclass.com
find more resources at oneclass.com
Unlock document

This preview shows pages 1-3 of the document.
Unlock all 51 pages and 3 million more documents.

Already have an account? Log in

Get access

Grade+
$10 USD/m
Billed $120 USD annually
Homework Help
Class Notes
Textbook Notes
40 Verified Answers
Study Guides
1 Booster Class