SMG OM 323 Study Guide - Final Guide: Radio-Frequency Identification, Process Flow Diagram, Inventory Control

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Document Summary

Customer responsiveness: web site (front-end, order fulfillment (back-end): processing, billing, inventory management, packing, shipping. Includes interactions of different business organizations and interaction of individuals with business. E-business (e-commerce): the use of electronic technology to facilitate business transactions: financial: provide finance and other resources for web-enhanced commerce, technology: provide software, applications, and expertise. Somewhere in the supply chain, there needs to be a bricks and mortar facility. Ex) fingerhut handles the back end of high-volume retailers such as walmart. B2b market enablers: engineer-to-order (eto): products designed/built to customer specification (long fulfillment time, make-to-order (mto): standard product design is used, but production of final product is linked to. Logistics: the movement of materials, services, cash, and info in supply chain. Incoming vehicles receiving storage work center (s) temporary storage last operation final storage chain. Radio frequency identification (rfid): use of radio waves to identify objects such as goods in supply. Tags are like barcodes but contain more information.

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