[CMST 470] - Final Exam Guide - Everything you need to know! (59 pages long)

• School: Chico State University
• Department: Communication Studies
• Course: CMST 470
• Professor: Stephanie Hamel

Document Summary

Ch 1: communication & the changing world of work. Intro: wordviews: perceptual sets that reflect our inclinations/experiences, organizational communication: interaction req. to direct group toward shared goal. The inevitability of change: defn. of effective comm. differs in diff. settings/workplaces. Org. comm. has a short shelf life . The impact of globalization on organizing: 3 types of organizational changes, globalization, comm. tech, changes in meaning of work, 1. Globalization: closer integration of countries/ppls of world which has been brought about enormous reduction costs of transportation/comm. , & breaking down of artificial barriers to flows of goods, services, capital, knowledge & ppl across borders. Outsourcing: outsourcing: when us company chooses to hire ppl in oth. counties to do their work. Insourcing is practiced in the us from oth. countries. Makes us companies more competitive by allowing them to hold down costs. Us companies gain more consumers for products/services. Leads to destruction of us communities that are unable to withstand plant closing/massive job losses.