[MGMT 104] - Midterm Exam Guide - Comprehensive Notes for the exam (19 pages long!)

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Clark University
MGMT 104
MIDTERM EXAM
STUDY GUIDE
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CHAPTER 1: INTRO TO INFO SYSTEMS
DEFINITIONS
Information system (IS): A set of interrelated components that collect, manipulate, and
disseminate data and information and provide feedback to meet an objective
Consists of an input (activity of gathering raw data) => processes (converting the
data into useful stuff) => output (production of useful info, in the form of docs
and reports) , which leads back to a feedback loop( the information from the
system used to make changes to the input or processes)
System: Set of elements or components that interact to accomplish goals
Components of a system:
Inputs
Processing mechanisms
Store
Outputs
Feedback
Data: Raw facts
Data => transformation process => information
Information: Collection of facts organized in such a way that they have value beyond
the facts themselves
Process: Set of logically related tasks
Knowledge: Awareness and understanding of a set of information
Input: Activity of gathering and capturing raw data
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Processing: Converting data into useful outputs
Output: Production of useful information, usually in the form of documents and reports
Feedback: Information from the system that is used to make changes to input or
processing activities
Transaction processing system (TPS): Handles the large volume of business transactions
that occur daily within an organization
Decision support system (DSS): Organized collection of people, procedures, software,
databases, and devices that help make problem-specific decisions
Systems development: Creating or modifying existing business systems
COMPUTER BASED INFORMATION SYSTEMS
Single set of hardware, software, databases, telecommunications, people, and
procedures that are configured to collect and interpret data into info
Technology infrastructure
Includes all hardware, software, databases, telecommunications, people, and
procedures that are configured to collect, manipulate, store, and process data
into information
Hardware: Consists of computer equipment used to perform input,
processing, and output activities
Software: Consists of the computer programs that govern the operation
of the computer
2 types of software:
System software manages basic computer operations
like start up, as well as having access to system resources
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