CCJ-4450 Study Guide - Midterm Guide: Counterforce, Cooperativeness, Information Access
31 Jan 2017
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Unintentional influences- (cid:862)lo(cid:272)ke(cid:396) (cid:396)oo(cid:373) talk(cid:863: katz and kahn (1978) (cid:862)they argue that organizations are best understood as a system of roles and they link the individuals within the organizations. (cid:863) Organizational culture: multi-department organizations have multiple internal cultures that require integrations into organizational culture, role of top-level administrators: Identify the problem(s) the agency has been mandated to solve: role beha(cid:448)io(cid:396) is the (cid:448)isi(cid:271)le out(cid:272)o(cid:373)e of (cid:272)ultu(cid:396)al (cid:272)o(cid:374)st(cid:396)ai(cid:374)ts. The socialization process: stages of socialization, anticipatory: looking towards demands and expectations of future jobs, formal sanctions: abstract and stem from impersonal sources, informal sanctions: ongoing process that molds individual to organizational culture. (cid:862)informal sanctions can be personal and invoked by the sanctioned person. (cid:863: a model of influences (katz and kahn, 1978) Sent role- refers to the communications of those expectations to the member. Role expectations- standards by which the behavior of an organizational member is judged. Received role- the persons perception and understanding of the set role.
