COMST 214 Study Guide - Final Guide: Trait Leadership, Communication Apprehension, Thesis Statement
Document Summary
The exam will cover the readings and lectures listed below with an emphasis on topics covered during class time. There will be a combination of multiple choice (2 points) and true/false (1 point) questions. 5 interpersonal skills: promoting positive climates with praise, avoiding defensiveness, and constructive. 10: verbal and visual support: types of verbal support and when to use, definition: clarification of terms, example: use in groups of 2 or more, story: detailed account of an incident/event. Clearly supports thesis: stats: use sparingly, visuals. Must include a citation: comparisons: show how one idea resembles another. Tailor familiar item to audience: quote: opinion of expert or articulate source. 7: leading and working in teams: benefits of working as group rather than as an individual, productivity, synergy, accuracy, commitment, enthusiasm, characteristics of a team vs group, characteristics of a group, size, regular interaction and communication, shared purpose.