SPEA-V - Public And Environmental Affairs SPEA-V 366 Study Guide - Midterm Guide: Situational Leadership Theory, Group Decision-Making, Organizational Culture

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Freeloading or shrinking individual responsibility when a person is placed in a group setting & removed from individual accountability. Believe that others withhold effort, so they do the same. A team"s belief that it can perform a specific task. Person attempting to send a spoken, written, sign language, or non-verbal message to another person/persons. Ways to send messages in an organization. A full understanding of communication requires knowledge of the environment in which messages are sent/received. Mobilizes people toward a vision, best for when changes require a new vision or a clear direction is needed. Unofficial network of channels that supplements formal channels. Help to explain why changes in organizational structure sometimes doesn"t change the quantity/quality of work that gets accomplished. Grapevine, rumors, chance encounters, & management by walking around. A collection of people who interact with one another, work towards some common goal & perceive themselves as a group. Strong clearly focused leader, individual accountability, & efficient meetings.