CMST TEST 1 Notes (97% in the course

14 Pages

Communication Studies
Course Code
CMST 2010

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Chapter 1 Introduction to interpersonal communicationCommunication apprehension a fear of anxiety pertaining to the communication process anxiety about speaking with othersIntercultural communication apprehension a fear or anxiety pertaining to communication with people from different cultural background6 Basic Forms of Communication 1Intrapersonal talk in own mind communication with ourselvesaEx day dreaming2Interpersonal most important building block for all other forms of communication message transaction between people who work toward creating and sustaining shared meaning3Small groups 316 people between and amongst the members of a task group who meet for a common purpose or goal4Organizational among large extended enviornments with a definded heierchy5Mass large audience via some mediated channel such as television radio internet newspaper6Public one person gives a speech to a large audience in person have predeterminded goals in mindeach communication type is affected by culture and technology technology has made interpersonal easier and faster but has shaped the very nature of our communication and our relationshipsInterpersonal CommunicationoThe intentional transactional process of creating shared meaning between two people with the goal of common understanding Transactionalmeans that both parties are exchangingoGiving and receiving messages are simultaneous and mutual build shared meaningoWhile one person is speaking the other people is thinking about what they are saying and listening and vice versaoYou cannot have a communicate with yourselfCommunication is a processoThere are steps it is a continual process it is evolving and it is built on prior communicationoYou cannot rewind communication once you say something its out there and influences the relationship in some wayThe tool that we use to create shared meaning is languageoIts more difficult to communicate nonverbally ie cultural differencesoIts hard to communicate when we dont know other languagesoIts hard to create shared meaning when you talk about frame of reference or when someone uses a specific jargon ie medical law jargonoWhat people extract from a messageoHistory with someone helps interpret the messageoMeaning directly affects our relation lifeAll of our communication is goalorientedoWe want people to understand what we are saying essentially a common understandingoUnderstanding does not equal an agreement and it also does not rule out deceptive communicationDeceptive communication even though we might be deceptive we want to create a common understandingModelsofCommunication1LinearaOriginallydesignedtodescriberadiocommunicationbCommunicationasaonewayprocessthattransmitmessagefromsendertoarecievercInvolvessourceaudiencemessageandchannel2InteractiveaAddedthefeedbackelementbFeedbackanaudiencereceiverrespondingtoamessagewithverbalandnonverbalcuescTwowayprocess3TransactionalaNotjustonesenderandonereceiverbTermschangedtocommunicatorscSinceitistransactionalsomesortofresponseisexpectedinreturndPeopletalkovereachotherThereisadditionalnoiseorinterruptionsSender source of message passes message to receiver intended target and assigns meaning to message All communication takes place in a channel pathway of communicationNoise anything that interferes with accurate transmission or reception of messagePhysical external any stimuli outside of the receiver oLawn mower bright shirtPhysiological biological influenceoArticulation problems hearing aidPsychological internal biases prejudice feelings toward a personoDerogatory wordsSemantic senders and receivers apply different meanings to the same message oJargonContext environment in which the message is sent4 Overall ContextsPhysical context tangible environment embedded in layersoWhere are you communicating and how does that influence your relationshipoEx change in volume of voice temperature lightening different rolesSocio emotional context social interaction level of relationshipoHow do I act in this type of relationship More personal How am I allowed to act within this particular relationship What are the rulesoEx friendly or unfriendly supportive or unsupportiveCultural context rules roles norms and patterns of communication that are unique to particular cultures
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