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Exam 2 (got 94% in the course)

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Louisiana State University
Communication Studies
CMST 2010

CMST 2010 Page 1 of 12EXAM 21Chapter 5 Communicating Nonverbally 1Nonverbal 1The influence of nonverbal behavior on our perceptions conversations and relationships cannot be overstated 1Any comm other than words we speak 2Nonverbal communication is an integral part of the communication process and always a part of our relationships with others3Nonverbal communicationencompasses all behaviorother than spoken wordsthat communicate messages and have shared meaning between people4Verbal and nonverbal communication usually work together to create meaning5Interactionadaptationtheorysuggest individuals simultaneously adapt their communication behavior to the communication behavior of others2Principles of Nonverbal Communication11 Nonverbal Comm is Often Ambiguous1Our nonverbal messages often mean different things to different people1Which can lead to misunderstandings in our relationships 2It is more difficult to understand because it is intangible and more abstract1A major reason for this ambiguity is that many factors influence the meaning of nonverbal behaviors1Including shared fields of experience current surroundings and culture22 Nonverbal Comm Regulates Conversation1Nonverbal regulators allow speakers to enter exit or maintain the conversation1Turntakingin a conversation nonverbal regulators that indicate who talks when and to whom2We can also yield the conversation floor by raising or lowering our pitch level to stress our last word or syllable33 Nonverbal Comm is More Believable than Verbal Comm 1Nonverbal comm is often ambiguous people believe nonverbal messages over verbal messages44 Nonverbal Comm May Conflict with Verbal Comm 1Although verbal and nonverbal comm frequently operates interdependently sometimes our nonverbal messages are not congruent with our verbal messages1Mixed messagethe incompatibility that occurs when our nonverbal messages are not congruent with our verbal messages2The multiple messages that originate from the eyes voice body movement facial expressions and touch usually overpower the verbal messages3Nonverbal Communication Codes1Extensive study of nonverbal comm indicates that we employ several different forms of nonverbal codes in our conversations with others CodeNonverbal CategoryVisualKinesics body movementAuditoryPhysical appearance body size body artifacts attractivenessFacial communication eye contact smilingParalanguage pitch rate volume speed silenceCMST 2010 Page 2 of 12ContactHaptics touchSpace personal space territorialityPlace and TimeThe environment color lighting room designChronemics time2VISUALAUDITORY CODES1Nonverbal comm that you see or hear24 Categories11 Kinesics the study of a persons body movement and its effect on the communication process1Body communicationmovement2Primary componentgestures and body postureorientation14 Types of Gestures11 Delivery Gesturessignal shared understanding between communicators in a conversation22 Citing Gesturesacknowledge anothers feedback in a conversation33 Seeking Gesturesrequest agreement or clarification from a sender during a conversation44 Turn Gesturesindicate that another person can speak or that are used to request to speak in a conversation3Posture is generally a result of how tense or relaxed we are 4Body Orientationthe extent to which we turn our legs shoulders and head toward or away from a communicator22 Physical Appearanceaspects of physical appearance such as body size skin color hair color and style facial hair and facial features1Plays a role in our evaluations of others2Our Bodies 1when were looking at a person what can we tell about them1age gender race but we dont spend much time thinking about itunless unclear health mood etc3Body Artifactsitems we wear that are part of our physical appearance and that have the potential to communicate such as clothing religious symbols military medals body piercings and tattoos1Refers to our possessions and how we decorate ourselves and our surroundings2What do the thing we put on our bodies tell1EX LSU shirtfan Greek letters tattoos religious jewelry military ranking personality2We stereotype a lot based on peoples bodily artifactswearing gages gangasta chains dressing like Rachel Berry4Physical appearance also indicates the level of attractiveness of the interpersonal communicators1Generally speaking people seek out others who are similar to themselves in attractiveness just as they seek out other who are similar to themselves in other characteristics 2Note that physically attractive people are often judged to be more intelligent and friendly than those not deemed attractive
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