MGT 3513 Study Guide - Quiz Guide: Absenteeism, Nonunion
Document Summary
Test one notes: concepts of this class, conflict exists anytime you have people with incompatible goals, negotiation is nothing more then social influence, sources of work place conflict, hrm perspective focuses more on employment problems within a particular work place, more cooperation oriented, looks at it from a management point of view not so much a workers pov, industrial relations perspective tends to be more macro, big picture perspective, tends to be more conflict oriented, looks at workers problems (what happens that negatively affects the workers, these 2 differ among 4 dimensions. Has negative effects on productivity and employee well being: work place violence assault, battery, shootings, excetra, overview: what organizations are doing to manage workplace violence, a dispute exists anytime one person makes a demand to another, and that person rejects, basic elements of a dispute and dispute resolution.
