BUS 370 Study Guide - Midterm Guide: Southwest Airlines, Statistical Process Control, Tyvek

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Document Summary

Operations management the planning, scheduling, and control of the activities that transform inputs into finished goods and services. Operations function the collection of people, technology, and systems within an organization that has primary responsibility for providing the organization"s products or services. A network of manufacturers and service providers that work together to convert and move goods from the raw materials stage through to the end user. Linked together through physical flows, informations flows and monetary flows. Every organization must make a product of provide a service that someone values. Most organizations function as part of larger supply chains. Organizations must carefully manage their operations and supply chains in order to prosper, and survive. Operations and sc activities and their cross-functional linkages. No one knew what actual customer demand would be - beyond that it would be popular. They were able to project a sales forecast double what they had originally planned.

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