MIS 204 Exam 1
1.A large software manufacturer attempts - Establishing 8. As CEO of a large organization, you Not relevant
to lock in customers by making it difficult high had asked the human resources
for customers to change to another switching manager to send you information
product. Identify the strategy used here. costs about the rate of employee turnover in
your organization for the last quarter.
2.A new drug that has shown promise in Weak force
The manager sends you the salary
curing lung cancer has been discovered threat of details of new hires during the same
by a famous chemical laboratory. This is substitution;
period. The information is likely to be
the only drug effective for treatment of there is no
this disease. The laboratory obtains a substitution of little use to you because it is
patent for the product and decides to sell
it. This situation is characterized by a 9. As production manager at a bottling Not accurate
________. plant for a cola manufacturer, you
receive reports containing figures for
3.A student team, which is assigned a term Collaboration
raw materials from last year, but
project, meets and divides the work into
sections and then team members work stated as the current year's. This
information would qualify as bad
independently on their individual pieces.
An hour before the project is due the information because it is ________.
team members meet again to assemble 10.As the CEO of a large company, you ask - Not just barely
their independent pieces into a whole. the sales manager to report the sales sufficient
Which of the following is lacking in this figures of the previous quarter. The - Not timely
activity? manager sends you details of each
invoice drawn up in the previous
4.An automobile company decides to Industry wide
improve the quality of all its products differentiation quarter. This information is not good
because it is ________.
and bring more variety into its product
line. The company has decided to adopt 11.As the IT manager of your Offer him the
________. organization, you require a coworker's keyboard, look
password to access some information. away
5.An organization uses a formula to Structured
Keeping with password ettiquette,
compute the reorder quantity of an item
in inventory. This is an example of a(n) how would you go about getting his
________ decision process.
12.Bargaining power of customers is Toyota's
6.An organization wants to achieve - Lock in
competitive advantage through process customers, likely to be the highest for ________. purchase of auto
implementations. Which of the following buyers, and
force when the
actions would help them do that? suppliers
- Raise customer has
market entry 13.Competitive strategy determines the - Organizations
- Establish structure, features, and functions of goals and
alliances every information system. What is the objectives are
- Reduce costs most likely reason behind this determined by
7.As CEO of a large organization, you are in People
the process of collecting and analyzing
critical information for a strategic Competitive
business decision that could influence
the profits of your firm in a big way. determines value
Which of the following components of
your IS would be most important in determine
ensuring that you make the right
decision? 14.Drummer Inc. is a sports equipment Hardware 20.Identify a question that must be - What tasks
provider with a chain of outlets across answered during the planning phase of need to be
three states. As part of their project management. accomplished?
expansion strategy, Drummer Inc. - How are the
decides to enter six more states while tasks related to
also revising its existing business one another?
processes. According to the five- - Who is
component model of information responsible for
systems, which of the following each task?
processes will be the least disruptive - When will
to the organization? tasks be
15.Focused cost-leadership is observed Within an
when a product has the lowest cost industry 21.Identify a situation where rivalry would - Internal
________. segment be a weak force. Revenue
16.Focused differentiation occurs when A product has a Service (IRS)
product/service 22.Identify one way in which IT differs - IT refers to
within an from IS. the products,
17.Free data communications and data - Face to face and standards
that are used
storage will make collaboration meetings will be
systems cheaper and easier to use by more rare for the purpose
2021. Which of the following is the - More people
most likely consequence of this working at
development? home - IT pertains to
- Online and
asynchronous software, and
- No more components.
- IS is an
18.Glazer & Hicks is a firm based in NJ Most likely has hardware,
that offers retail software solutions to something to do software, data,
independent retailers. The firm with people or
recently bagged a contract from a procedures and people
major national retail chain to develop (human side)
and implement a proprietary software information.
program that would track inventory,
- You can buy
restocking, and supplier information. IT, but you can
Which of the following actions is likely never buy an
to be most problematic when IS!
implementing the new IS?
23.Isabel, an HR manager and two of her Unstructured
19.Huen Software, an application - Industry wide executives are discussing a candidate's
provider to the gaming industry, differentiation
application. They examine his
decided to increase its portfolio by - Creating new qualifications and experience. Isabel
developing 3-D graphics-supported products or also tries to gauge his cultural fit with
games for the mobile gaming industry. services (product their team before deciding to hire the
By doing this, which competitive implementation) person. This is an example of
strategy is Huen Software
24.It is generally more difficult to make People or
changes to the ________ of an procedures
information system than to the (human side)
databases itself. 25.July Networks provides digital - Industry- 33.Organizations can lock in suppliers Making it easy to
television services across the country. wide by making it difficult to switch to connect and work
They have cutting-edge technology that differentation another organization or by with the
provides a clearer resolution. - ________. organizations
Customers are required to pay an up- Differentiating 34.PowerCruise, a holiday cruise firm, Focus cost
front fee to cover the first two years of their product
recently offered its existing
the subscription. By doing this, which by quality customers an extension of six months
competitive strategy is July Networks
to their membership without any
additional charges. By doing this,
26.Kate has to organize an asynchronous Email, which competitive strategy is
communication involving her team discussion PowerCruise implementing?
members because she works from home. forums, team
35.Project teams should document Wrapping-up
Which of the following could she use? surveys
project results and learnings. Which
27.KlenZing Services, a pest control firm, Threats of new of the following is the phase in which
wants to increase customer loyalty by entrants the teams perform this?
offering extra services like fumigation
36.Rentocycle is a company that rents Focus
and window cleaning free for three bicycles. It provides "best-of-breed" differentiation
months after an order. Which of the five
rentals to executives at a high-end
forces in Porter's model is being
conference resort. The company is
addressed here? using a ________ strategy.
28.Kyra orders 500 units of Type-2 steel Operational 37.Synapz, a manufacturer of office Industry-wide
beams for the next month for her
automation products, recently differentiation
company. In doing so, she has made received a patent for an advanced
a(n) ________ decision.
therapeutic ergonomics technology.
29.Locking in customers by making it Switching By doing this which principle of
difficult or expensive for customers to costs competitive strategy is Synapz
move to another product is called following?
establishing high ________.
38.The automobile industry is Rivalry
30.Lynn is going through this week's Out