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management exam 2 study guide

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Department
Management
Course
MGMT 301
Professor
Ron Johnson
Semester
Spring

Description
ManagementExam2StudyGuideCh4567ExamQuestionsFromClass1StorylineofSanduskyCasePegulaIceRink1thingwastobeaproblemseeker2WhatdoesDMAICstandforDefineMeasureAnalyzeImproveControl3PrioritiesBigrocksexamplewrespecttopersonalandcorporategoals4ComparingNordstromtoZarareadNordstromcaseinbook5DefinitionofpolicyandprocedurewithJimandPamtheofficeexample6WhatdoyouneedtomeasurearideatanamusementparkALOT7RideControlwilllistmultiplethingsandneedtoknowwhichbelowisnotametricofaride8RestControlmultipleselectinlistbelowcanyouselectallthecomponentsthatwouldbeundermanagerialcontrolofREST9UnrelatedandrelateddiversitybetweenGEandPepsiCo10DunkinCorebenefitCOFFEEChapter4DecisionMakingChileanMiningneedtogettechnologyhelpspreadoutrationsfindnecessaryresourcesformedgroupstohelpassistinsurvivalDecisionmakingproblemsolvingDecisionMaking3Parts1DecisionsInformationworkingontakingadvantageofopportunitiesComputerLiteracyTechnicalCompetencyAnalyticalCompetencyInformationalRolesInterpersonalRolesInformationCompetencycompetenciesdecisionmakingManagersandProblemsProblemAvoiderProblemSolverProblemSeekermanagersoperatingatthehighestleveloperatehereCostaConcordiaCruiseShipExamplecruisinginItalywentthroughshallowchannelanddidntknowdepthboatlopsidedcaptainwasaproblemAVOIDERandlefttheshipManagementExam2StudyGuideCh4567nowchemicalsandgadfromtheshiparedestroyingthecoastlineProblemssolversarenowfiguringoutthetechnicalissuesinflippingacruiseshiprightsideupwillbecleanedbyJune2014PennStatePegulaSanduskyExample88milliondonatedtobuildPegulaSanduskyscandalaroseduringbuildingJoePatistawasafraidoflosingdonationPatistabecameaproblemseekertomakesurenothingwentwronginbuildingtheicerinkPerformanceThreatvPerformanceOpportunityPerformanceThreatanythingnegativethatmightdegradeperformancePerformanceOpportunityanythingthatcanenhanceperformanceCocaColaandHonestTeadecisionmakingCokeworth47BillionsodawantwasdecliningwhileinterestinteawasincreasingsawopportunityHonestTeaCEOSethGoldmanworth30millionorganiccultureinthiscaseorganicusuallylostwhenalargercompanybuysasmallercompanyCokeletthemkeepcultureandproductionthesameHonestTealikedthismergerSystematicvsIntuitiveleftsideinformationevaluationbottominformationgatheringprocessingAboveisthePersonalityPreferenceFunctionMentalstyleinapproachingdecisionsthinkofdatingsomeonetoapplythesetheoriesstndThinkingproblem1people2stFeelingpeople1problemsecondUSAirwaysFlight1549Sullenbergerhadtobeadecisionmaker
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