PSYCH 281 Study Guide - Final Guide: 360-Degree Feedback, Performance Appraisal, Minsk National Airport
Document Summary
Make sure you know all of the terms/topics on this list. Chapter 5 purpose of performance appraisal performance management results-/behavior-/trait-based performance data employee comparative scales (rank-order, paired comparison, forced distribution) pros/cons of rating sources (self, supervisor, peer, subordinate, customer) graphic rating scales behavioral (weighted) checklists forced choice checklists. 360 degree feedback rating errors (leniency/severity, central tendency, halo/horns, primacy/recency, similar-to-me) frame of reference training rater error training characteristics of effective performance feedback. /post-test, one group post-test, pre-/post-test with control group) Chapter 9 definition of motivation fundamental idea of work motivation (formula) contingent rewards (fixed/variable interval, fixed/variable ratio) Herzberg"s 2-factor theory job characteristics theory (skill variety, task identity, task significance, autonomy, feedback) Vroom"s vie theory (be able to recognize examples of valence, instrumentality, and expectancy) Goal setting theory (what types of goals should be set) Differences between need, cognitive choice, and self- regulation theories.
