33:011:100 Midterm: Term Test 2 - Fall 2017

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Employee behavior: the pattern of actions by the members of an organization that directly or indirectly influences the organization"s effectiveness. Counterproductive behaviors: behaviors that detract from organizational performance. Personality: the relatively stable set of psychological attributes that distinguish one person from another. Individual differences: personal attributes that vary from one person to another. Emotional intelligence: the extent to which people are self-aware, can manage their emotions, can motivate themselves, express empathy for others, and possess social skills. Attitudes: a person"s beliefs and feelings about specific ideas, situations, or people. The extent to which people have positive attitudes toward their job: organizational commitment. An individual"s identification with the organization and its mission. Psychological contract: the set of expectations held by an employee concerning what he or she will contribute to an organization and what the organization will provide the employee in return. Person-job fit: the extent to which a person"s contributions and the organization"s inducements match one another.

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