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04:189:101 Study Guide - Comprehensive Final Guide: Health Communication, Brainstem, Short-Term Memory


Department
Communication and Informatio
Course Code
04:189:101
Professor
Marie C.Haverfield
Study Guide
Final

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Rutgers
04:189:101
FINAL EXAM
STUDY GUIDE

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Communication is foundational to our lives
oRelationships with others: you can't have a relationship without communication
oIndividual success: how we communicate with others
Challenge because it is a basic part of our daily lives
oIt is such a basic part of our lives that we tend to overlook it
oSimplistic yet complicated/confusing
oVerbal v nonverbal
Important to understand the actions and reactions that impact relationships that we form, how this
impacts who we are, and our contribution to society
Research indicates that communication is very complex.
oDifferent forms
Verbal v nonverbal
oMixed messages
oShared meanings
Understanding one another
oCulturally specific
Studying communication can help us learn more about:
oHigh divorce rate
oChild development
Positive v negative
oPrevention campaigns
oHealth care providers patient interactions
oStudent learning
Communication is not all common sense!!!!!
oNorms
oIt is a skill
oConstantly improving how we communicate
oAdapt to different ways that people communicate
Communication and occupational effectiveness (pg. 5)
Communication isn't just talking
oTechnical abilities
oNonverbal skills
oVocal variety / verbal skills
Workplace competencies
oListening, reading, verbal, writing, sociability, problem solving, self management, and
diversity
Leadership and communication
oInfluence others
oInteract
oImplementation of ideas
Theories: help us describe what is happening, explain, predict and control what is going to
happen
oScholarly Theories
Based on a systematic process involving observation and testing
Questioned by their peers
Public
Theory has utility
Subject to modification
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oPersonal Theories
Identify our beliefs about something
We all have them
With out them each situation would be new and unique
Some are less explicit
Ex: saying hello to someone, you expect people to say hi back
Based on our experience
Taken for granted
Private
Stable - they rarely change over time
Think about how my personal theories overlap with scholarly theories. How my personal theories evolve
from taking this course
Communication is a discipline and a phenomenon
126 meanings including more casual uses of the term, ultimately dependent on the context
Communications refers to more technical positions. Journalism, broadcasting
Differences in definitions
oLevel of observation
Micro v Macro
oQuestion of intent
oPoint of view
oIssues of outcomes
Misunderstandings
Unifying description: communication is a process, meaning it is 'an activity that has many
separate but interrelated steps that occur over time'
Conversation
Presentation
It begins with:
oMessages
Symbols
oInformation reception/interpretation
oMediated: some type of tool used to send a message
Phone
Pencil
Paper
Voice recording
oAdaptive
Book definition of communication
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find more resources at oneclass.com
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