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01:713:202- Final Exam Guide - Comprehensive Notes for the exam ( 37 pages long!)


Department
Organizational Leadership
Course Code
01:713:202
Professor
Dr.Michelle Jefferson
Study Guide
Final

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Rutgers
01:713:202
FINAL EXAM
STUDY GUIDE

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Lecture 1 - Chapter 1 Introduction
Leadership Described
1. Traits versus process
2. Assigned versus emergent
3. Power
4. Management
A. Trait vs. Process
Trait is something you have
Process is something you do
B. Assigned Leadership vs. Emergent Leadership
Assigned Leadership
Leadership based on occupying a position within an organization
RA/AA, Captain of your team, Manager
Emergent Leadership
An individual perceived by others as the most influential member of a group or
organization regardless of the individual’s title
Club President (may not be the most influential person)
Leaders can be both assigned and emergent
C. Leadership and Power
Power
Power is the capacity or potential to influence others’ beliefs, attitudes & actions
6 types of power:
Referent - type of power you have because people Respect you
Priest, rabbi, coach
Expert - you have power because you know more than anyone in the group
Professor, mentor
Legitimate - position who has the authority to do certain things
Professor can make you take a test. Mom can make you wash dishes
Reward - power because you have something the other person wants
If you want an A in class you have to do certain things to get that
Coercive - the power to punish
Parents can punish you, therefore you do things she wants.
Information - you have information that others don’t (similar to expert power)
Position/Assigned
Access to:
Legitimate
Reward
Coercive
Information
Personal/Emergent
Access to:
Referent
Expert
D. How to influence people effectively
Rational Persuasion
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Uses logical arguments and factual evidence to persuade
Most often on superiors
Manager, supervisor, coach
If you want to shoot more you show coach your stats
Inspiration appeals
Arouse enthusiasm by appealing to values, ideas, and aspirations
Free drinks and girls at a party
Used most often on subordinates and peers
Consultation
Seeks participation in planning or changing
People are more inclined to do something if they’re part of the process
Most often used on peers/subordinates
Ex: Greek Life
Ingratiation
Uses compliments and favorable statements to get someone to do something for
you
Used most on superiors and peers
Exchange
Uses the promise of reciprocity
If you do this, I’ll give you this
Used on superiors and peers
Personal Appeals
Uses loyalty and friendship
“You have to you’re my only friend!”
Coalition
Uses others to persuade or the support of others
“But everybody is doing it!”
Legitimating
Claims the authority or right to make the request
Used most often on subordinates
Pressure
Uses demands, threats, or persistent reminders
Used most often on subordinates and peers
E. Leadership vs. Management
Leadership
Establishing direction
Aligning people (having the right people play their position)
Motivating
Inspiring
Management
Planning
Budgeting
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find more resources at oneclass.com
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