MIS 180 Study Guide - Summer 2018, Comprehensive Midterm Notes - Management Information System, Business Process, Internet
12 Oct 2018
School
Department
Course
Professor
MIS 180
MIDTERM EXAM
STUDY GUIDE
Fall 2018
Lecture Notes
Lecture 1
What is an information system?
A way of creating value with information
Hierarchy of Understanding
Data - values of properties of entities
Information - relationships among data
Knowledge - patterns (regular variations) in the information
Wisdom - understand of causes and consequences
Dimensions of Value
Economic - money and other resources
Political - power and influence
Social - relationships
Cognitive - demands on attention
Emotional - positive and negative affective responses
Physical - health, safety, and comfort
Creating Problem Solving
Understand the problem
Generate alternatives
Evaluate alternatives
Make choices
Make plans
Take action
Review outcomes
Porter's Five-Forces Model for Industry Attractiveness
Bargaining power of buyers (buyer power)
Bargaining power of supplies (supplier power)
Threat of substitute products or services
How could we reduce the threat of substitute sources?
Offer valuable information to customers
Product reviews
Seller ratings
find more resources at oneclass.com
find more resources at oneclass.com
Substitute products
Cost comparisons
Personalized recommendations
Offer information-intensive services
Convenient ordering
Sterling reputation
Threat of new entrants
Rivalry among competitors
Porter's Three Generic Strategies
Cost leadership strategy - increase profits by reducing costs
Organization's costs
Focus on operational excellence
Necessary for success
Capital to invest in technology that cuts costs
Very efficient logistics
Low cost base
Sustainable way to keep costs below competitors
Differentiation strategy - make products and services different and more attractive than competitors
Provide a brand image customers value
Necessary for success
Good research, development, and innovation
High-quality products/services
Effective sales and marketing
Customers who understand benefits of differentiated offering
Focused strategy
Porter's Value Chain Analysis
Primary activities
Inbound logistics
Quality control
Receiving
Raw materials control
Supply schedules
Operation
Manufacturing
Packaging
Production control
Quality control
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Knowledge - patterns (regular variations) in the information. Cost leadership strategy - increase profits by reducing costs. Capital to invest in technology that cuts costs. Differentiation strategy - make products and services different and more attractive than competitors. Information ethics - branch of ethics focused on the creation, organization, dissemination, and use of information. Ethical computer use policy - general guidelines for computer user behavior. Social media policies - govern employees public online communication. Workplace monitoring policies - how employer can monitor. Information privacy policy - who can see what. Email privacy - who may read, forward email, what email may be sent. Information secuirty - protection of information from misuse. Hackers - experts who can break into computers and networks. Password hiding - if you write it down it can be found. Phishing - legitimate looking message, follow a link, malware ensues. Information security plans - states policies governing information standards and practices.
