COMM 10123 Study Guide - Spring 2018, Comprehensive Midterm Notes - Speech, Nonverbal Communication, Assertiveness
12 Oct 2018
School
Department
Course
Professor
COMM 10123
MIDTERM EXAM
STUDY GUIDE
Fall 2018
1/19
Friday, January 19, 2018
12:06 PM
What is communication?
Competent- acceptable to the valued norms
Effective- achieves the most desirable outcome
A process- a transferring and sharing of messages for creating meaning
Keys to understanding
Messages- words, sounds, actions, and gestures that people express to one another when they interact
Symbol- a word, sound, action, or gesture that refers to something else
Language- a verbal symbol that allows up to take words and translate the into meaning
Words have no meaning!
Why we communicate
Functional Perspective- communication helps us achieve our goals
o Affiliation- how are you connected?
o Interdependence- how do you affect others?
o Control- how do you influence others?
Shared Code- we have to all be on the same page
o Encoding (giving the information) vs Decoding (receiving the information)
o Diverse channels
o Evaluation
Communication is informing
Communication is persuading
Communication is relating
The Shannon-Weaver Mathematical Model (1949)
Misconceptions about communication
1. Communication is solely a verbal process
2. Telling is communicating
3. Communication competence = communication effectiveness
4. Communication is a natural human ability
a. Babies learn to cry to communicate, they aren't born with that skill
5. Communication can break down
a. It never fails, it is changing forms from one to another
6. Communication will solve all of our problems
Communication shapes our world, and perception affects how we see communication
What is perception?
• Noticing- mindfulness, paying attention
• Organizing- building a framework
• Interpreting- making sense
Perception as noticing includes 3 major factors
Mindfulness- involves paying attention and absorbing as much detail as you can
Self-fulfilling Prophecy- interaction is influenced by preconceived ideas about you or the receiver
Language- directs our attention to certain aspects of people
find more resources at oneclass.com
find more resources at oneclass.com
Perception as organizing includes 3 types of schemas
Prototype- the best example of a concept ex. What does the perfect man/women look like?
Stereotypes- connects a variety of characteristics we believe to be true within a certain category
or situation
Script- an expected sequence of events that seem logical to an individual
Created with Microsoft OneNote 2016.
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
A process- a transferring and sharing of messages for creating meaning. Messages- words, sounds, actions, and gestures that people express to one another when they interact. Symbol- a word, sound, action, or gesture that refers to something else. Language- a verbal symbol that allows up to take words and translate the into meaning. Shared code- we have to all be on the same page: encoding (giving the information) vs decoding (receiving the information, diverse channels, evaluation. It never fails, it is changing forms from one to another: communication will solve all of our problems. Communication shapes our world, and perception affects how we see communication. What is perception: noticing- mindfulness, paying attention, organizing- building a framework. Mindfulness- involves paying attention and absorbing as much detail as you can. Self-fulfilling prophecy- interaction is influenced by preconceived ideas about you or the receiver. Language- directs our attention to certain aspects of people. Perception as organizing includes 3 types of schemas.
