Communication Studies COMM 1310 Study Guide - Final Guide: Group Cohesiveness, Elaboration Likelihood Model, Unbridled
12 Jun 2016
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Chapters 9, 10, 13, 15: be able to differentiate between a group and a team. Coercive: power that stems from being able to punish others: be able to explain group cohesiveness and its relationship to group productivity. a. If group members are focused only on having fun and developing a positive, cohesive relationship to the exclusion of getting their work done, group productivity can suffer. Conflict: the second phase of group interaction, in which group members experience some degree of disagreement about social and task issues. Emergence: the third phase of group interaction, in which conflict or disagreement is managed, decisions are made, and group problems begin to be solved or managed. Reinforcement: the fourth phase of group interaction, in which group members express positive feelings toward one another and toward the group. Chapter 10: be able to identify the 8 functions effective group members perform. a.
