MG 358 Study Guide - Debit Card, Property Management System
Document Summary
Very large hotels may require extensive staffs to audit food, beverage, and other revenue- producing departments. Transactional documentation (either electronic or paper-based) identifies the nature and amount of a transaction, and is the basis for data entry into a front office accounting system. This documentation may consist of charge vouchers and other support documents and the front office auditor helps ensure that the front office receives payment for goods and services rendered. Since guests can check out at any time, the daily transcript must be processed with care: the front office auditor typically tracks room revenues, occupancy percentages, and other standard hotel operating statistics. In addition, the auditor uses the property management system to prepare a daily summary of cash, check, credit card, debit card, gift certificate, and other activities that occurred at the front desk. These data collectively reflect the front office"s financial performance for the day.
