[CMN 101] - Midterm Exam Guide - Everything you need to know! (46 pages long)

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7 Feb 2017
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CMN 101
MIDTERM EXAM
STUDY GUIDE
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Lec ture 1 - 1/11 - Wh a t Is Me a n t b y Interpers onal Communica tion
- de finition: the production a nd process ing of verbal and nonve rba l me ssa ge s betwe en 2 or a
fe w persons
Line a r Mode l (o ne way):
- sende r: sends verba l and nonverba l me ssa ges
- me s sage: the a ctual information that is be ing communicate d
- channe l: the me ans through which the mes sage is being communicate d
- re ce iver: receive s the communication me ssa ge
- Fe e dba c k
- either we do or do not understand what s omebody is trying to communicate to us
- ex. of feedba ck mess age: nodding whe n you understa nd wha t s omebody is s aying
- be ca use we ha ve feedback, the person that is the re ceive r is als o a se nder a t the s ame
time
- the pe rson who is the s ende r is a lso a receive r at the s ame time
- Nois e
- what pre vents our communication from being succes sful between se nder a nd receive r
- any dis tra ction tha t pre vents communica tion from be ing s ucce ssful
- Physica l Nois e
- anything re lated to the environme nt that make s it so that the me s sage cannot be
de live red success fully
- ex. an air ve nt in the class room is too loud s o people in the back of the room cannot
he a r
- Psychologica l Nois e
- re pre sents a ny dis tractions in our minds
- ex. be ing “hangry”
Trans a c tional Mo de l
- ha ving a tra ns a ction between you and the person you a re communicating with
- pe ople a re both s e nder & re ce iver a t the same time
- fe edba ck is cons idered a me ss age on its own
- conte xt & e nvironme nt give us clue s that help us de ciphe r the mess age s and feedba ck
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Eleme n ts Th a t De fin e Interpers on a l Co mmu n ic a tio n
- Intentiona lity
- you have to purpos efully make a choice to communicate with a nothe r person
- Shared information
- the information (verbal or nonverbal) has to be in a me ssa ge tha t ca n be understood by the
other pe rs on
- Trans mis s ion
- the me ssa ge ha s to be transmitte d from you to s ome other pers on
- Bond
- the re has to be s ome s ort of re lationship betwe en us and the other pers on
His tory o f In te rp e rs ona l Co m m un ication
- Idea s about internal communication have exis te d since the e a rly 1900s
- 1969 - S ymbolic Inte ra ctionism
- the communicate that we ha ve with othe rs s ha pes our re alities. It s ha pe s the way we
vie w ourselve s a nd others
Three Axioms (a s s u mp tion s ) o f Co m m u n ic ation
1. One cannot NOT communicate
- eve rything we do ha s s ome s ort of communicative value
- eve rything that we do or don't do communicate a mess age
2. Eve ry communication has a content (direct) and a re la tionship (s ubtle ) aspe ct such that
the la ter class ifie s the forme r a nd is therefore a meta -communication
- direct/conte nt compone nt: wha t a pers on literally s a ys
- subtle /re lations hip compone nt: whe n we think a bout the litera l me ssa ge , wha t
re la tiona lly does it mean?
- ex. when your roomma te te lls you they wont give you a ride to the a irport, you may think
it means tha t you do not me a n tha t much to the m
3. Punctua tion de termine s meaning
- Hello vs HELLO?!?!
- f
Interpers on a l Com m u nic a tio n Pa radig m s
- Pos t Pos itivis t P e rs pective
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