COM 315 Study Guide - Fall 2018, Comprehensive Midterm Notes - Sexual Orientation, Affirmative Action, Stereotype
COM 315
MIDTERM EXAM
STUDY GUIDE
Fall 2018
Chapter 1 Notes
Introduction and Conceptual Framework
●One can be a successful manager when all four classes of qualities are combined
○Shi
■Scholars: learned and contemplate vision and ethics
○Nong
■Farmers: work the land and can provide for basic human needs
○Gong
■Artisans: creative and strive for beauty and excellence
○Shang
■Merchants: have strong ambition and a drive to succeed and to accumulate
wealth
●“Successful management of today’s increasingly diverse workforce is among the most
important global challenges faced by corporate leaders, human resource managers, and
management consultants” (p. 2)
●“The problems of managing today’s diverse workforce, however, do not stem from the
heterogeneity of the workforce itself but from the unfortunate inability of corporate
managers to fully comprehend its dynamics, divest themselves of their personal
prejudicial attitudes, and creatively unleash the potential embedded in a multicultural
workforce” (p. 2)
●MNC: multinational companies
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●“The seminal typology offered is helpful as a general framework for understanding
unique corporate cultures relevant to global workforce diversity” (p. 2)
●Specific Strategies employed by MNCs:
○International Corporations:
■Headquarters in one country and operations in one or more other countries
■This strategy is based primarily on transferring and adapting the parent
company’s knowledge or expertise to foreign markets while retaining
considerable influence and control
○Multinational Corporations:
■The central corporate office has the dominant decision-making power but
each national or regional operation has some autonomy in business
decisions
■These companies develop strategic capabilities that allow them to be very
sensitive and responsive to differences in national environments around
the world
○Global Companies
■Global companies with headquarters that may be located in a specific
geographic region but with a term composed of managers across the globe
jointly making major business decisions
■These companies are driven by their need for global efficiency and
typically treat the world market as an integrated whole
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Document Summary
One can be a successful manager when all four classes of qualities are combined. Scholars: learned and contemplate vision and ethics. Farmers: work the land and can provide for basic human needs. Artisans: creative and strive for beauty and excellence. Merchants: have strong ambition and a drive to succeed and to accumulate wealth. Successful management of today"s increasingly diverse workforce is among the most important global challenges faced by corporate leaders, human resource managers, and management consultants (p. 2) The seminal typology offered is helpful as a general framework for understanding unique corporate cultures relevant to global workforce diversity (p. 2) Headquarters in one country and operations in one or more other countries. This strategy is based primarily on transferring and adapting the parent company"s knowledge or expertise to foreign markets while retaining considerable influence and control. The central corporate office has the dominant decision-making power but each national or regional operation has some autonomy in business decisions.