MIS 302F Study Guide - Midterm Guide: Southwest Airlines, Punctuated Equilibrium, Macos

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Document Summary

Technology does make our lives better but it does disrupt and confuse. When dvds came out (we felt like we would use it forever) but then netflix comes along and disrupts dvd industry. Borders (bookstore) was disrupted by when amazon came along (with its kindle fire) Music records/cds was disrupted by ipods, iphones, etc Industries fail to be innovative and move with the change of technology. If you continue with the horse industry (even after the cars have been invented) you will get chewed up. In the prior decade, firms like google and facebook have created profound shifts in the way firms advertise and individuals and organization communicate. New technology has fueled globalization, redefined our concepts of software and computing, crushed costs, fueled data-driven decision making, and raised privacy and security concerns. Nasa had no strategy therefore the shuttles are gone now. Southwest airlines and ikea have good strategies therefore are still in.