BU1105 Chapter Notes - Chapter 3: Nonverbal Communication, Facial Expression, Public Space
6 Feb 2019
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Document Summary
The total message incorporates the words, the nonverbal behaviour and their combined of overriding meaning. Movement of the hands, head, feet and legs. Involves the hands, head, feet and legs, posture, eye movement and facial expressions. E. g. body shape, general attractiveness, body and breath odours, weight and skin colour are important parts of nonverbal communication. Touching can console or support and show feelings such as affection, sexual interest and dominance. Vocal qualities and paralanguage i. e. how something is said. Include tone of voice, rate of speaking, volume, voice inflection and use of silence, pauses and non-fluencies. Personal space requirements vary according to gender status, roles and culture. Artefacts are objects used to convey nonverbal messages about self concept, image, mood, feelings and/or style. Include: clothing (uniforms), hairstyles, beards, jewellery, makeup, glasses, tattoos, body piercings, smell / fragrance, personal effects (mobile, bags) They can make a statement that may create a negative or positive first impression.
