JOU10007 Chapter Notes - Chapter 6: Soft Skills, Digital Economy, Nonverbal Communication
Document Summary
Soft skills are what we think of as "people skills" Hard skills are the technical expertise and knowledge needed for a job. Soft skills are interpersonal qualities, also known as people skills, and personal attributes that one possesses, business executives consider soft skills a very important attribute in job applicants. Employers want new employees to have strong soft skills as well as hard skills. The 5 soft skills employers seek in todays digital economy. 360-degree thinking is often thought of as a holistic, multi-dimensional and analytical strategy for problem solving that involves three key skills: hindsight, insight and foresight. In other words, you look back, you figure out what went wrong, and you decide how you will operate differently in future interactions. Cultural competence is more than just knowing a foreign language or having travelled overseas to a lot of different counties.
