ENTR 3P98 Chapter 2: Chapter 2
Document Summary
Chapter 2 - great families in business: building trust and commitment. Little knowledge of the business among at least some family members. The story of two very different family cultures. The sale of the company did not bring the family together as hoped. Continue to own and operate several newspapers in the fifth generation. A commitment to continuity (even in the face of a financially crippling strike. Zero-sum dynamics are characterized by exchanges in which one party s perceived gain is the other party s perceived loss. The absence of growth (and increased wealth and career opportunities) in the family business is fertile ground for zero- sum dynamics. The us-and-them dynamic can be triggered by any perceived different: male-female, active in management-inactive in the firm, older-younger, richer-poorer, etc. Considers the family to be the building block of emotional life. Uses systems thinking to understand the complex interaction between individual members of the family.