PSYC 1F90 Chapter 18: Ch. 18 Applied Psychology

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Applied psychology: use of psychological principles and research methods o solve practical problems. Industrial/organizational (i/o) psychology: field that focuses on the psychology of work and on behavior within organizations. Studying jobs to identify underlying skills, guide efforts to select people and train for those job (industrial part) Study organizations to understand how to create structures and comp[any cultures that will improve worker performance (organizational part) Theory x leadership (scientific management: approach to leadership that emphasizes work efficiency. Some extent, treat people as if they are machines. Work efficiency: max output (productivity) at lowest cost. Concerned with improving, will alter conditions that affect workers. Psychological efficiency: maintenance of good morale, labor relations, employee satisfaction, similar aspects of work behavior. Theory y leadership: leadership style that emphasizes human relations at work and that view people as industrious, responsible, and interested in challenging work. Knowledge workers: workers who add value to their company by creating and manipulating information.

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