BUSI 2400 Chapter Notes - Chapter 4: Human Resource Management, Supply Chain, Enterprise System
Document Summary
Busi 2400 week 5 chapter 4 enterprise systems. The value chain in a connected series of activities each of which adds value or supports the addition of value to the firms goods or services. Primary value chain: inbound logistics, operations, outbound logistics, marketing and sales, service, value gets added to each juncture. Firm infrastructure (which is often also called administration) Ict initiatives, quality assurance and product development (r&d) Common info systems include: functional information systems. Ais, crm, hris, fis: workflow mgmt. systems. A supply chain is a system of organizations, people, technology, activities, information, and resources involved in moving a product or service from suppliers, through the firm, to the customer. Supply chain activities transform natural resources, raw materials, and components into a finished product, delivered to the end customer. In sophisticated supply chain systems at, used items may re-enter the chain at any point where residual value is recyclable: reclaimed steel. Paper, plastic are often used in several industries.