BUSI 3103 Chapter Notes - Chapter 3: Decision-Making, Railways Act 1921

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Organizational structure components: designates formal relationships, identifies grouping of individuals, and includes design of systems. Formal relationships: includes hierarchy of authority and span of control. Grouping of individuals: grouping of individuals and departments. Design of systems: ensure effective communication, coordination and integration of efforts. Information processing perspective: organizations need to be designed to meet information needs (vertical and horizontal) Traditional organization: efficiency focused, vertical structure, centralized decision making. Learning organization: few rules, many teams and task forces, horizontal structure, decentralized decision making. Vertical linkages: used to coordinate activities between the top and the bottom of the organization. (hr, rp,vis) Hierarchical referral: chain of command, pass problem upwards and answers downward. Rules and plans: enable employees to solve repetitive problems and decisions with consulting the manager. Vertical info systems: strategy for increasing vertical information capacity (includes periodic reports, written information and computer based communications) Horizontal linkages: the amount of communication and coordination horizontally across organizational departments (cfis, dc, tf, fti, t)

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