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Chapter 10

BUSI 3103 Chapter Notes - Chapter 10: Team Building, Systems Analysis, Organization Development

Course Code
BUSI 3103
Rumisa Shaukat

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Incremental Change: represents a series of continual progressions that maintain the organization's
general equilibrium and often affect only one organizational part. Occurs mainly through the
established structure and management processes
Radical change: breaks the frame of reference for the organization, often transforming the entire
Product and service changes: pertain to the product or service outputs of an organization.
Strategy and structure changes: pertain to the administrative domain in an organization.
Culture changes: refer to changes in the values, attitudes, expectations, beliefs, abilities, and
behaviour of employees. Culture changes pertain to changes in how employees think
Technology changes: are changes in an organization's production process, including its knowledge
and skill base, that enable distinctive competence.
Organizational change: is considered the adoption of a new idea or behaviour by an organization.
Organizational innovation: is the adoption of an idea or behaviour that is new to the organization's
industry, market, or general environment.
Creativity: is the generation of novel ideas that may meet perceived needs or respond to
Ambidextrous approach: to incorporate structures and management processes that are
appropriate to both the creation and the implementation of innovation.
Ideas: No company can remain competitive without new ideas; change is the outward expression
of those ideas
Needs: A perceived need for change occurs when managers see a gap between actual
performance and desired performance in the organization.
Adoption: occurs when decision makers choose to proceed with a proposed idea. Key managers
and employees need to be in agreement to support the change
Implementation: occurs when organization members, in fact, use a new idea, technique, or
behaviour. Materials and equipment may have to be acquired, and workers may have to be trained
to use the new idea. Most difficult
Resources: Human energy and activity are required to bring about change. Change does not
happen on its own; it requires time and resources, for both creating and implementing a new idea.
Switching structures: means an organization creates an organic structure when such a structure is
needed for the initiation of new ideas
Creative departments: Staff departments, such as research and development, engineering, design,
and systems analysis, create changes for adoption in other departments.
Idea incubator: an increasingly popular way to facilitate the development of new ideas within the
Venture teams: are a technique used to give free rein to creativity within organizations. Venture
teams are often given a separate location and facilities so they are not constrained by organizational
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