NURS 2000 Chapter Notes - Chapter 3: Politeness Theory, Nursing Process, Problem Solving
12 Jan 2014
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Document Summary
Mutuality: characterized by empathy, collaboration, equality, and interdependence. The experience of real or symbolic commonalities of visions, goals, sentiments or characteristics, including shared acceptance of difference that validates the person"s world-view: sharing of collective knowledge. Responsive relationships between the nurse and client are based on respect, trust, and mutuality that reflect both personal moral knowledge and ethical knowledge of nursing. Use of face work and politeness theory in approaching clients. Need to consider the client"s and nurse"s sense of self-esteem, autonomy, and solidarity in conversation. Preservation of dignity so that each party continues to be willing to invest in the interaction without experiencing any threat. Polite behaviour refers to ways in which nurses ease the interaction to help decrease fear, embarrassment and anger. Lessen the threat of the intimate nature of nursing interventions. Perceptions and negotiations about rules, norms, expectations and boundaries that can distort information and interpersonal intent.
