PSY1129 Chapter Notes - Chapter Chapter 2: Big Five Personality Traits, Conscientiousness, Presenteeism
Document Summary
There are four direct predictors of individual behaviour and performance motivation, ability, role perceptions and situation (mars) If any of these factors are low and employee will perform a task poorly (e. g. , a motivated salesperson with clear role perceptions and sufficient resources will not perform well if they lack sales skills and related knowledge) Motivation, ability and role perceptions are clustered together as they are located within a person (internal factors) Situational factors are outside the person (external factor) Textbook used iceland foods example where employees received rewards, sufficient training and so on. *motivation exists within us; therefore, direction, intensity and persistence are cognitive and emotional conditions that directly cause us to move. Role clarity exists in three forms. Role perceptions represent how well employees know where to direct their efforts: perform more accurately and efficiently, better coordination with others. Having high role clarity motivates employees because they have a higher belief that their effort will produce the expected outcomes.
