COMM-1006EL Chapter Notes - Chapter 1: Baby Boomers, Gender Role, Extraversion And Introversion
Document Summary
Today"s manager"s fact the daunting task of converting their subordinates" compliance into the commitment required to meet the organization"s strategic objectives. More critical than good interpersonal skills is the ability to understand people"s interests, motivations, and abilities. Organizational capabilities are one of the few remaining sources of sustainable competitive advantage. It has 2 specific purposes: differentiation divides work into manageable tasks and aligns group goals within specific areas. Decision makers must decide on the extent of horizontal and vertical specialization, the breadth (# of separate tasks involved), and the depth (how much planning, execution, and administrative activities are included) The lower the level of integration need, the easier to coordinate. From the lowest rules and procedures and planning/hierarchy up to task forces/teams or whole integrating departments. When organizations are grouped by function, positions are grouped based on particular skills or processes. Divisional form organized by the outputs the organization produces. Each division is responsible for different products, markets, or clients.