COMM-2046EL Chapter Notes - Chapter 1: Organizational Effectiveness, Organizational Learning, Human Capital

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Organizational behaviour the study of what people think, feel, and do in and around organizations. It looks at employee behaviour, decisions, perceptions, and emotional responses. It also encompasses the study of how organizations interact with their external environments, particularly in the context of employee behaviour and decisions. Organizations groups of people who work interdependently toward some purpose. One key feature of organizations is that they are collective entities. They consist of human beings (typically employees) and these people interact with each other in an organized way. A second key feature is that their members have a collective sense of purpose. Organizational behaviour emerged as a distinct field round the early 1940"s, but organizations have been studied even longer than that. Helps us make sense of and predict the world in which we live. We use ob theories to question our personal beliefs and assumptions and to adopt more evidence-based models of workplace behaviour.

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