MGMT-121 Chapter Notes - Chapter 11: Absenteeism, Hierarchical Organization, Empowered
28 Jun 2018
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Chapter 11
Organizational Design
Copyright © 2016 Pearson Canada Inc. 10-1
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Learning Outcomes:
1. Describe the six key elements of organizational
design.
2. Contrast mechanistic and organic structures.
3. Discuss the contingency factors that favour
either the mechanistic model or the organic
model of organizational design.
4. Describe traditional organizational designs
5. Describe contemporary organizational designs.
Copyright © 2016 Pearson Canada Inc. 10-2
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Defining Organizational Structure
Organizing:
Arranging and structuring work to
accomplish an organization’s goals.
Organizational Structure:
Copyright © 2016 Pearson Canada Inc.
10-3
How job tasks are formally divided,
grouped, and coordinated within an
organization.
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Document Summary
Arranging and structuring work to accomplish an organization"s goals. How job tasks are formally divided, grouped, and coordinated within an organization. A process involving decisions about six key elements: The degree to which activities in an organization are subdivided into separate job tasks; also known as division of labour. Overspecialization can result in human diseconomies from boredom, fatigue, stress, poor quality, increased absenteeism, and higher turnover. Exhibit 10-2 economies and diseconomies of work specialization. The basis on which jobs are grouped together. Grouping jobs on the basis of territory or geography. Grouping jobs on the basis of product or customer flow: customer departmentalization. Grouping jobs on the basis of common customers. Work teams made up of individuals who are experts in various functional specialties together. The continuous line of authority that extends from the top of the organization to the lowest level and clarifies who reports to whom.
