MGMT-121 Chapter Notes - Chapter 12: Human Resource Management, Flextime, Pearson Education

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Chapter 12
Managing Human Resources
Copyright © 2016 Pearson Canada Inc. 12-1
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Learning Outcomes:
1. Explain the importance of the human resource
management process and the external
influences that might affect that process.
2. Discuss the tasks associated with identifying
and selecting competent employees.
3. Explain the different types of orientation and
training.
Copyright © 2016 Pearson Canada Inc. 12-2
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Learning Outcomes:
4. Describe strategies for retaining competent,
high-performing employees.
5. Discuss contemporary issues in managing
human resources.
Copyright © 2016 Pearson Canada Inc. 12-3
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Document Summary

Learning outcomes: explain the importance of the human resource management process and the external influences that might affect that process, discuss the tasks associated with identifying and selecting competent employees, explain the different types of orientation and training. Learning outcomes: describe strategies for retaining competent, high-performing employees, discuss contemporary issues in managing human resources. It can be a significant source of competitive advantage. Hr gives an organization an edge by creating superior shareholder value: an important part of organizational strategies. Achieving competitive success through people means managers must change how they think about their employees and how they view the work relationship: adds value to the firm. High performance work practices lead to both high individual and high organizational performance. Work practices that lead to both high individual and high organizational performance. Small vs. large organizations: large organizations have hr function, smaller organizations may rely on managers to handle hr issues.

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