MGCR 222 Chapter Notes - Chapter 2: Corporate Social Responsibility, Ethnocentrism

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Chapter 2: exploring the landscape of ob: stakeholder relationships. A stakeholder is any group within or outside an organization that is directly affected by the organization and has a stake in its performance. They all have different expectations, but they all want the organizations to remain viable. Ex: customer wants products and services that meet their needs and wants whereas members want rewarding and meaningful work and interactions on the job. Conventional ob is more consistent with the classical view of stakeholders emphasizes. Organization-specific responsibility (osr): the responsibility of organizations to focus on the organization"s owners and their financial interests. Sustainable ob is consistent with the growing interest emphasizes corporate social responsibility (csr): the responsibility of organizations to act in ways that protect and improve the welfare of multiple stakeholders. Conventional and sustainable ob must deal with the same key stakeholders, but their orientations toward the stakeholders differ.

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