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MGCR 222 (39)


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Management Core
MGCR 222
Patricia Hewlin

Ch1: INTRO TO ORG BEHAVIOUR DEFINITION  A field of study that investigates the impact that individuals, groups and structure have on behavior within org for the purpose of applying such knowledge toward improving an org’s effectiveness  Study of what ppl do in an org & how their behavior affects the org’s performance o Employment related relations o Concerns: jobs, W, P, H performance, mgmt, turnover…  3 determinants o Individuals o Group o Structure  Core topics o Motivation o Leader behavior & power o Interpersonal communication o Group structures & processes o Personality, emotions & perception o Change processes o Attitude dev & perception o Conflict & negotiations o W design COMPLEMENTING INTUITION W/ SYSTEMATIC STUDY  Systematic study o Looking at relationships, causes & effects, ccl on scientific evidence o Reasonably accurate predictions  Evidence Based Mgmt (EBM) o Managerial decisions on the best available scientific evidence o Add to intuition DISCIPLINES THAT CONTRIBUTES TO THE OB FIELD (Cf. the chart in book) Psychology  At the individual or micro level of analysis  To measure, explain & change the behavior of humans  Contributions o Learning, training o Motivation, perception o Personality o Emotions o Employee selection o W stress/design o Leadership effectiveness, job satisfaction, performance appraisal Social psychology  Focus on ppl’s influence on one another o Communication patterns o Building trust  Change o Behavioral change o Attitude change o Group processes Sociology  Ppl in relation to their social environment or culture  Thru the study of group behavior in org Anthropology  Study of societi
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