MGCR 331 Chapter Notes -Simple Mail Transfer Protocol, Insourcing, Berlin Wall

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Document Summary

To be a successful business in today"s economic environment, managers must know their competition, know their customers, work closely with their business partners, and know their organization inside and out. Information system: type of information systems: functional area information systems (fais), enterprise resource planning systems (erp), transaction. Processing systems (tps) and inter-organizational information systems such as supply chain management (scm) systems: 3 main purposes: handling the present, remembering the past, and preparing for the future. Changing world: era i spearheaded by countries: power to deploy, era ii spearheaded by companies: decreased cost of transportation and telecommunications, era iii - spearheaded by groups and individuals: the world is flat. Ten flatteners: impact of it on globalization. Example: ups: supply-chaining: where companies, suppliers and customers collaborate and share their information. Example: wal-mart: the steroids : personal digital devices like mobile phones, ipods, personal digital assistants, instant messaging, and voice over internet.

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