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1 Information Systems Concepts.docx

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McGill University
Management Core
MGCR 331
Fatou Bagayogo

Information Systems: Concepts  To be a successful business in today’s economic environment, managers must know their competition, know their customers, work closely with their business partners, and know their organization inside and out.  Information System o Type of information systems: Functional Area Information Systems (FAIS), Enterprise Resource Planning Systems (ERP), Transaction Processing Systems (TPS) and Inter-organizational information systems such as Supply Chain Management (SCM) systems. o 3 main purposes: handling the present, remembering the past, and preparing for the future  Changing World o Era I – spearheaded by countries: power to deploy o Era II – spearheaded by companies: decreased cost of transportation and telecommunications o Era III - spearheaded by groups and individuals: the world is flat  Globalization o Integration of regional economies, societies, and cultures through globe spanning networks of exchange o Heightens competition, offers new opportunities o Enhances the value of information to the firm o Requires powerful information system responses to conduct trade and manage businesses on a global scale  Globalization (cont.) 1. Now that exchanges take place at a global level, people are no longer restricted to dealing with their local resources 2. With the expansion of the exchange networks, new opportunities emerge in relation to business processes, supply chains, consumer base, etc… 3. With the expansion of exchanges and the reduction of geographical constraints, communication and information became essence to businesses 4. Sophisticated information systems were necessary to ensure this increasingly critical communication and information exchange  Ten Flatteners: Impact of IT on Globalization 10 forces (technologies & events) that created the leveled – global – economic playing field (#4-9: forms of collaboration that resulted from #3): 1. Collapse of Berlin Wall: Windows powered PCs had on the ability of individuals to create their own content and connect to one another. 2. Netscape: Internet accessible to everyone. Words, files, films, music, and pictures could be accessed and manipulated on a computer screen by all people across the world. 3. Workflow software: standards and technologies (HTML, SMTP) that enabled computer systems and application to interoperate, communicate and work with one another with or without human intervention. 4. Uploading: examples include open source software, blogs, and Wikipedia. 5. Informing: examples – Google and other search engines 6. Outsourcing: having another company perform one or more of your business functions. Split service and manufact
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