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SOCI 210 (61)
Chapter 5

Chapter 5: Social Interaction

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Sociology (Arts)
SOCI 210
Yasmin Bayer

CHAPTER 5: SOCIAL INTERACTION  Feminist theory, emotions, and the Building Blocks of Social Interaction: o Women are more likely than men to laugh in everyday conversation, and men are more likely to engage in long monologues and interrupt when others are talking and less likely to ask for help or directions (it would imply a reduction in their authority). Much male-female conflict results from these differences. o Social interaction involves people communicating face to face or via computer and acting and reacting in relation to other people. It is structured around norms, roles, and statuses.  Ex. If status refers to a recognized social position an individual can occupy, higher status people (men in this case) will get more laughs than lower status people (women) who will laugh more. o Status, roles and norms all influence social interaction. Roles are sets of expected behaviours and norms are generally accepted ways of doing things.  Emotion Management: some scholars think that thinks like laughter and other emotions are involuntarily—an external disturbance causes a reaction. Feminists said this was flawed because often women, who are status subordinates, must control their emotions. They said emotions don’t just happen, they are argued. When people manage emotions they follow certain cultural scripts—individuals usually know the commonly designated emotional response to an external stimulus and try to respond appropriately. Emotion management (Hochschild) involves people obeying “feeling rules” and responding appropriately to the situations in which they find themselves. You feel guilt or disappointment if you don’t succeed in achieving the culturally appropriate emotional response (ex. “I should have mourned my relative’s death more”).  Emotion labour (Hochschild) is emotion management that many people do as a part of their job for which they are paid. For example, clerks, nurses and flight attendants much deal with the misbehavior, anger and rudeness of people as part of their workday. They manage their emotions while trying to render people happy and orderly. As the economy shifts to more service oriented jobs, the market for emotional labour grows.  Emotions in Historical Perspective: our feelings take different forms under different social conditions, which vary historically. They are neither universal nor constant. o Grief: the crude death rate helps determine our experience of grief. In the 1600s with a very high infant and child death rate, people invested less emotionally in their children so the grief response to their death was shorter and less intense than ours is now. Now, with much lower infant death rates and people having fewer children, the experience of grief in a child’s death is very long and intense. th o Anger: Industrialization and market growth in the
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