CMST 1A03 Chapter Notes - Chapter 5: Identity Management, Machismo, Intentionality

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Document Summary

Oral and non-oral messages expressed by other than linguistic means. Non-verbal communication exists without speech, we are still able to pick up on the emotions and messages others send. Behaviour has communicative value both intentional and unintentional, it is recognized and others take it into account when responding. Identity management creates an image of how we want others to view us. Defines relationships the different types of greetings in relationships. Conveys emotions specifically ones that we are unwilling or unable to display verbally. It is ambiguous it can be very vague and often difficult to interpret accurately. It is different from verbal communication things like complexity, flow, clarity, impact and intentionality are different. Non-verbal skills are important helps with persuasiveness and impacts socio-emotional well being. Culture meanings of gestures vary in different cultures. The symbol okay" of joining thumb and index finger (canada = okay, greece = sexual invitation, france = you"re worth zero)

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