COMMERCE 1E03
Professor Rita Cossa
Tutorial 17
Group Number 172
March 18, 2013
Group Report
Surname Name Student Number E-Mail
Assaf-Costabile Roberta 1205089
[email protected]
Del Sordo Christina 1218219
[email protected]
Dobrov Dmitri 1201714
[email protected]
McLeod Tristan 1218583
[email protected]
Prebianca Connor 1155946
[email protected]
Contents
Introduction..................................................................................................................................................1
Functional Area and Topic............................................................................................................................1
Current Research on the Topic....................................................................................................................2
Conclusion...................................................................................................................................................2
Appendix A – Increase in CIBC’s Training and Development Budget Between 2010 and 2011...................3
Notes...........................................................................................................................................................4
Bibliography.................................................................................................................................................6
Secondary Sources.........................................................................................................................6 2 Introduction
The purpose of this report is to research and analyze a specific topic within one of the functional
areas of business. The Club of Hamilton has therefore chosen the topic of management training and
development, which falls under the functional business area of Human Resources (HR), as its primary
topic. Using a variety of secondary sources, this report describes the implications of management training
and development, and highlights how the assigned company, the Canadian Imperial Bank of Commerce
(CIBC), applies it. In addition to its application CIBC, the topic’s impact on the bank is discussed. Finally,
current industry views and applications concerning the topic are presented.
Functional Area and Topic
The functional area of business chosen by the Club of Hamilton for this report is HR and the topic that will
be further analysed is management training and development. Human Resource Management (HRM) is
the achievement of organizational goals through the procedure of recruitment, selecting, developing,
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motivation, evaluating, compensating and scheduling employees. Companies incorporate HRM as well
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as management training and development in their business practices. When development and training
are reinforced, employees have a greater potential of becoming professionals that fulfill roles that
contribute to the organization’s success as well as the individual’s satisfaction. In order to accomplish
company objectives, management training and development are being used more often in modern day
business. 4
In adhering to its mission statement, CIBC is devoted to helping its employees and managers
excel in achieving personal and business goals. CIBC showed their commitment to its mission by
increasing investments in training and development to C$58 million in 2011, up from C$56 million in
2010. Based on The Club of Hamilton’s calculations, which is provided in Appendix A, this marks an
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increase of 3.57% from the previous year. With this investment, CIBC expanded its existing training
initiatives, such as its Leadership Development Program, which aims at enhancing the strengths and
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skills of its global management team. The company has also expanded its People Manager Essentials
Program, which is continuously developing its managers’ leadership and communication skills in order for
them to improve their employees’ performance. Finally, in its ongoing commitment to training and
development, CIBC created a Talent Management team to “find, develop and retain [its] next generation
of leaders”.9
CIBC’s HR department has created a meaningful vision and strategy that employees can strive to
achieve. However, for the company to achieve success and become a leader in their field, there is no
question that proper management development is essential.
3 Current Research on the Topic
Management development is being used more frequently as businesses evolve to
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accomplish their many goals. Supporters of management development find that keeping employees
productive is problematic if they are not managed correctly. 11 There are a variety of methods that are
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implemented in the managerial development process. Examples of training initiatives include on-the-job
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training, understudy positions, job rotation, and off-the-job courses and training. These management-
training methods assist managers in expanding their knowledge, practicing new skills, and learning from
higher-level managers. 14Overall, companies benefit from practical management training because their
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managers will be better equipped to obtain goals and increase company success.
Two methods of management development being implemented by modern-day businesses are
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talent management strategies and Sustainable Executive Performance (SEP). Talent management
strategies focus on maintaining highly skilled and talented business leaders, by creating individual training
plans for managers, based on their existing strengths and weaknesses. 17 SEP is a management
development program with two main objectives: to help employees by providing tools to improve their
health and energy levels, and to enhance well-being and performance in the working environment. 18In
order to keep developing skilled managers, and particularly managers who are committed to long-term
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success, these two methods, among others, must continue to be implemented.
The best-performing companies recognize the importance of human capital as their most
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valuable asset. However, in the midst of economic recession, budgets for training ofte