COMMERCE 1B03 Chapter Notes - Chapter 4: B. F. Skinner, Extraversion And Introversion, Job Satisfaction
21 Apr 2016
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Document Summary
The relatively stable set of psychological characteristics that influences the way an individual interacts with his or her environment and how he or she feels, thinks, and behaves. Summarizes his or her personal style of dealing with the world. Dispositional approach- focuses on individual dispositions and personality: individuals posses stable traits or characteristics that influence their attitudes and behaviors, individuals are predisposed to behave in certain ways. Situational approach- characteristics of the organizational setting, such as rewards and punishment, influence people feelings, attitudes, and behavior. Interactionist approach- organizational behavior is a function of both approaches. Extraversion- the extent to which a person is outgoing vs shy (high, low) Emotional stability/neuroticism- the degree to which a person has appropriate emotional control (self-confidence, doubt, depression: predictor of motivation, predictor of job satisfaction. Agreeableness- the extent to which a person is friendly and approachable.
