COMMERCE 1BA3 Chapter Notes - Chapter 7: Group Cohesiveness, Role Conflict, Social Loafing
12 Oct 2016
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Document Summary
Group: consists of two or more people interacting interdependently to achieve a common goal. Need not to be face to face and verbal, i. e. can communicate via email. Groups exert a tremendous influence on us: social mechanisms by which we acquire many beliefs, values, attitudes, behaviors. Groups provide a context in which we are able to exert influence on others. Formal work groups: groups that organizations establish to facilitate the achievement of organizational goals. Intentionally designed to channel individual effort in an appropriate direction. Most common formal group: manager and employees who report to that manager. The hierarchy of most organizations is a series of formal interlocked work groups. Task forces: temporary groups that meet to achieve goals to solve problems. Committees: permanent groups that handle recurrent assignments outside the usual work group structures. Informal groups: groups that emerge naturally in response to the common interests of organizational members (i. e. cliques)
