COMMERCE 1BA3 Chapter Notes - Chapter 5-6: Central Tendency, Scientific Management, Merit Pay
14 Oct 2016
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Extent to which persistent effort is directed toward a goal. Intrinsic: from within, task itself, autonomous motivation, effective performance on complex tasks. Performance: extent to which organizational member contributes to objectives. Other factors: personality, general cognitive ability, task understanding, emotional. Intelligence, chance: general cognitive ability (g factor): predicts learning, training, career success, job performance, emotional intelligence: predicts performance, especially in jobs needing emotional labour/for those with lower cognitive ability. Need: people will put in effort to get something they need/want: maslow"s hierarchy of needs, alderfer"s erg theory. Existence, relatedness, growth: mccelland"s theory of needs. Motivation = e x i x v, where e and i are probabilities: equity theory. Demonstrate desire to assist employees, be supportive if failure occurs. Performance-prove: want to show how smart one is. Money: supported by need theories and expectancy theory, wage incentive plans: produce more, make more.
